Congratulations, you have a earned a promotion and a new title change.  You have accepted a supervisory position. Now what?

This  fast-paced eight (8) sessions learning experience  is designed specifically for new supervisors.  Topics includes interviewing and selecting the best candidate, managing employee performance, coaching to improvement performance, setting and achieving goals, effective communication, problem solving, managing conflict, time management, customer service and building a powerful team, legal issues and State laws.